诉求 petition
With progress in public petition handling has come an improvement in the work style of the local officials.
随着在处理公众诉求方面取得的进展，本地官员的工作作风也有了提高。
In every stage of the petition handling process, certain persons and departments are held accountable.
在处理诉求的各个阶段，都对一定的人员和部门实行问责。
